Cultivating a kinder world where everyone has a neighborhood they can rely on

At Nextdoor, kindness is core to our purpose. When we say “kind,” we mean being respectful, welcoming, empathetic, and willing to boldly act and support one another. We want to give neighbors ways to connect and be kind to each other, online and in real life.

A little kindness goes a long way towards making life easier, neighborhoods stronger, and the world a better place. Here, you’ll find tips and resources to spread kindness in your community.


We’re building a supportive community committed to spreading kindness

Nextdoor is where you connect to the neighborhoods that matter to you so you can belong. Neighbors around the world turn to Nextdoor to find a welcoming community and share neighborly experiences — joy, laughter, tears, and everything in between. Whether you’re seeking help, providing support, or just meeting someone new, neighbors turn to Nextdoor to form trusted relationships. That’s why Nextdoor builds trusted communities on a foundation of kindness and empathy. 


You can follow along on our work to foster a platform where everyone belongs on the Nextdoor Blog.

Community guidelines encourage a kind, welcoming platform

Our Community Guidelines are the foundation of Nextdoor and define the values of a kind, connected community. First and foremost, the guidelines encourage you to be respectful to your neighbors, even when having tough conversations. Upon joining Nextdoor, all neighbors must acknowledge and accept these guidelines by taking Nextdoor’s Good Neighbor Pledge. 

  • We promote mutual respect, genuine relationships, and respectful exchanges with real people in the neighborhood. 
  • We stand for inclusive communities free of racism, hateful language, and discrimination. 
  • We have dedicated spaces for things like local commerce and discussing non-local topics. 
  • Nextdoor is built on trust. Everyone uses their true identity which encourages neighbors to be their better selves online.

Read our Community Guidelines in full for more information.

Features to cultivate kindness

Throughout the platform, we have introduced features that bridge technology and social science to cultivate kindness. Here out some ways we encourage you to spread kindness in your Nextdoor community:

  • Comment thoughtfully on a neighbor’s post with help from our Kindness Reminder, designed to catch potentially hurtful language and encourage a more thoughtful response. Rooted in social psychology, the Kindness Reminder adds a moment of friction, which helps slow people down, mitigate implicit bias, and ultimately foster more productive conversations. 
  • Contribute to neighborhood discussions with kind and compassionate discourse with the Constructive Conversations Reminder. When a comment thread shows certain indications of getting heated, a reminder will pop up before a neighbor writes a comment with tips on how to set the tone for a more empathetic discussion. This feature is Nextdoor’s first time introducing predictive technology to anticipate when a conversation is becoming contentious before a neighbor contributes.
  • Community moderators play an important role in ensuring that content on Nextdoor remains kind and follow the guidelines. These volunteers are active Nextdoor neighbors who have access to moderation tools to ensure the guidelines are being followed in their Nextdoor neighborhoods. Learn more about how moderation works on the Nextdoor blog
  • Offer an act of kindness by extending a hand to a neighbor in need. All you have to do is mark yourself as available on Nextdoor’s Help Map.

Kindness Features

We’re always looking for ways to improve the platform and promote neighborhood vitality. To uphold Nextdoor’s core value to earn trust every day, we will continue to share our progress in our annual transparency report

Turn to your neighborhood to combat loneliness and social isolation

Surround yourself with neighbors to enjoy mutual connection & find support in strong neighborly relationships.

  • A little goes a long way, according to Nextdoor’s global scientific study. Knowing just six neighbors can combat feelings of loneliness, so make an effort to wave hello on your walk around the block. 
  • Our Loneliness Toolkit includes easy ways to encourage empathy, build relationships, navigate feelings of isolation. 
  • Make a genuine connection with someone nearby when you take the KIND Challenge — even something as small and simple as a smile or quick conversation can make a world of difference.

Nextdoor’s resources for spreading kindness around the block

Act boldly and practice kindness with Nextdoor’s help. Use our kindness resources to create a neighborhood that you can rely on.

Introducing Nextdoor’s first global podcast ‘Where Kindness Lives’

  • We recently launched a new podcast series, Where Kindness Lives. Through conversations with inspiring minds around the world, the podcast shares practical tips for activating and encouraging kindness, promoting global wellness, teaching kindness, and of course, being kind to yourself.
  • You can listen to Where Kindness Lives for free on all music and podcast streaming platforms including Spotify, Apple Podcast, YouTube, and Amazon Music, or just click here.
  • Learn more and find updates about Where Kindness Lives on the Nextdoor blog.

Sarah Friar Headshot


“Strengthening these community bonds is what will keep us healthy and strong, emotionally, physically and even financially — as neighborhoods, and as individuals.”

Sarah Friar, Nextdoor CEO, in CNN

Love your neighborhood.

Dallas neighbor sets a table for connection

Learn how one woman brought her neighbors together and transformed a community.

Muralist turns neighborhood into a work of art

A Denver artist spread kindness in his community through local murals.

Bronx mother starts local hiking group

Take inspiration from this New Yorker to find out how to meet neighbors with similar interests.

A neighborly request fuels a lifelong friendship

A simple favor turned these New York neighbors into friends.

Nextdoor’s partners are practicing kindness

To develop ways for neighbors to spread kindness, Nextdoor partners with leading academics and experts in the fields of social psychology, equality, and civic engagement on its Neighborhood Vitality Advisory Board

Explore resources from dedicated organizations to learn how to form genuine connections in the neighborhood and beyond.

Stanford SPARQ

Explore research-driven insights on wide-ranging topics from education to health to create a more welcoming, inclusive neighborhood. 

Humana’s Far From Alone

Far From Alone is a campaign that brings together partners committed to improving the mental health and wellness of others by providing resources to increase social connectedness and reduce feelings of loneliness.

Coalition to End Social Isolation and Loneliness

Follow for research and policy updates that help us move toward a more socially connected world.

Born This Way Foundation

Co-founded and led by Lady Gaga and her mother, Cynthia Germanotta, Born This Way Foundation supports the mental health of young people and works with them to build a kinder and braver world. 

FAQs: How to show kindness

Spread kindness in your community and beyond.

What are ways to show kindness?

➤ Surprise friends, family, and neighbors with an unexpected visit or phone call

➤ Give emotional support with a hug

➤ Empathize with those around you

➤ Write a handwritten note or kindness card

➤ Offer services, such as babysitting or tutoring, for free

➤ Make your neighbors a home-cooked meal

➤ Take a trip to visit and appreciate those you care about 

How can we spread kindness at home?

➤ Clean the house for a family member

➤ Shovel a neighbor’s driveway or sidewalk

➤ Send someone a small gift or yummy treat

➤ Make a donation to a cause you believe in

➤ Donate your time or services by volunteering or giving blood

➤ Run errands for family members or neighbors

How do you continue to spread positivity and kindness in your community?

➤ Express your gratitude to the people you care about

➤ Share an influential article that moves you

➤ Offer a compliment or words of encouragement

➤ Do a random act of kindness and pay it forward at a local business

➤ Leave a review for a business you love

How do you spread kindness virtually?

➤ Call a loved one that you haven’t spoken to for a while

➤ Write to tell somehow how much you appreciate them

➤ Arrange to have a virtual cup of tea or coffee delivered for a virtual catch up